Friday, December 02, 2005
Do you hate being lost in a maze of voicemail when you call a customer service number? So do I! So check out the IVR Cheat Sheet(tm) by Paul English, which tells you how to cut through layers of voicemail menus and talk to a human at a long list of companies. This site was just mentioned on CNN Headline News, though, so I wouldn't be surprised if some of these companies changed their menus soon.